Fulfillment Policy
Thank you for your order! I do my best to provide you with high-quality prints and merchandise in a timely manner. Please review Kincaid Farms’ fulfillment policy below:
1. Shipping and Delivery Timeframes:
Standard Prints: Prints typically take up to 14 days to arrive at your designated shipping address.
Occasional Delays: While we aim to meet our delivery timeframes, occasional delays may occur due to unforeseen circumstances. We appreciate your patience and understanding in such situations.
Hand-Signed Prints: Hand-signed prints are subject to additional delays based on the artist's travel schedule. We will keep you informed about the status of your order and any potential delays.
2. Damaged Items
If your prints or merchandise arrive damaged in-transit, please contact us immediately.
We will make every effort to replace the damaged item as quickly as possible.
In the event that a replacement cannot be provided, we will issue a refund for the damaged item.
If you have any questions or concerns about your order, please don't hesitate to contact studio@basilkincaid.com.
Thank you for your support! It means the world.
Privacy Policy
Kincaid Farms is committed to respecting and protecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, and sharing of your personal information.
1. Information Collection
No Data Collection Kincaid Farms does not collect any personal data from visitors or customers. We do not gather information such as names, addresses, email addresses, or any other personal identifiers.
2. Information Sharing
No Data Sharing Since we do not collect any personal data, we do not share any personal information with third parties, affiliates, partners, or any other entities.
3. Cookies and Tracking
No Cookies or Tracking Our website does not use cookies or any other tracking technologies to collect information about your browsing activities.
4. Third-Party Links
Our website may contain links to other websites. Kincaid Farms is not responsible for the privacy practices or the content of such external sites. We encourage you to read the privacy policies of any linked websites you visit.
5. Changes to This Privacy Policy:
Kincaid Farms reserves the right to update or change this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review this policy periodically.